Agents that close the ticket. Not agents that discuss it.

Build

Agents that close the ticket. Not agents that discuss it.

Multi-agent systems wired into your systems of record, with evaluation harnesses, human checkpoints, observability, and rollback.


The demo is the happy path. Production is everything else.

There is no shortage of agent demos. There is a serious shortage of agents doing unsupervised work in production. The demo works because it is a clean run against clean data with someone standing by to catch it if it wanders. Production is the malformed input, the API that times out, the instruction that could mean two things, and the audit six months later.


What we do

  • Workflow decomposition
  • Agent architecture
  • Grounding in your systems
  • Evaluation harness first
  • Human-in-the-loop design
  • Observability and rollback
  • Production hardening

Deliverables

  • Production agents
  • Evaluation harness and dashboards
  • Full observability and audit trail
  • Reusable agent platform patterns
  • Runbooks
  • Your engineers trained to build the next one

Duration: 6-10 weeks to first production agent


What makes ours different

We build the evaluation harness before the agent. It’s slower for the first three weeks and much faster for the following year.


Tell us what’s stuck.

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