Your PMS should run the property.
Not just record it.
Most property management systems are databases with a booking screen attached. Stayligent is an operating system for the property — it watches demand, prices the room, sequences housekeeping, and answers the guest, and it tells you every time it does.
Your team is doing work the software should have done.
The revenue manager rebuilds the same pricing spreadsheet every morning before the coffee has landed. The front desk retypes one booking into three systems. Housekeeping works off a sheet printed at 7am that stopped being accurate by about 7.40. A guest messages at eleven at night asking for a late checkout and waits until morning for an answer that was always going to be yes.
Hospitality has been patching this with integrations for fifteen years, and the integrations are now the problem. Every new system means another sync, another reconciliation, another place the data can drift overnight.
Capabilities
Autonomous rate strategy
Stayligent watches your pace, your compression, your comp set, and local demand signals, and moves rates inside the guardrails you set. Every move comes with the reason it was made and a one-click undo. You set the strategy. It works the strategy — at 3am, on a Sunday, during a citywide event.
Housekeeping orchestration
Room sequencing that re-plans continuously against actual departures, early check-ins, stayovers, maintenance flags, and who’s actually on shift. Attendants get the next room on their phone. Supervisors get an accurate ETA for every room, not a morning guess.
The guest conversation, handled
Pre-arrival, in-stay, and post-stay messaging across the channels your guests actually use, in their language. Routine requests — late checkout, a cot, directions, a folio copy — resolved end to end. Anything sensitive, high-value, or ambiguous escalates to a person with the full context attached.
One reservation record
Direct, OTA, GDS, corporate, and group in a single record with no double entry and no midnight reconciliation. Rate parity monitored continuously; drift flagged before a channel manager surfaces it.
Operations intelligence
Live occupancy, ADR, RevPAR, labour minutes per occupied room, and forecast-to-actual variance. Ask it a question in plain language and get the number with the query it ran to get there.
Built to connect
Open API, webhooks, and connectors for the channel managers, POS, door-lock, and accounting systems you already run.
Agents with brakes.
In a business where one badly priced Saturday shows up on the P&L, autonomy without control is a liability rather than a feature. So every Stayligent agent runs inside three constraints: a policy envelope you set, a decision log written in plain English, and a reversal that takes one click.
Any agent can be dialled from suggest to act with approval to act on its own, per property, per function, per shift. Most operators start the rate agent on suggest for a fortnight, watch what it would have done, and move it up when they stop disagreeing with it.
Who it’s for
- Independent hotels and small groups replacing a legacy PMS plus four bolt-ons.
- Serviced apartments and extended stay where labour scheduling is the margin.
- Resorts with complex packaging, F&B, and activity inventory.
- Management companies running a mixed portfolio who need one operating picture.
See it run against your data.
We’ll load a week of your real booking data into a sandbox and show you what the rate agent would have done, against what actually happened. No slides.