We build what
we consult on.
The company started from a fairly specific irritation: the gap between what enterprise AI was promised to do and what it turns out to do once it is load-bearing, and the fact that most of the people advising confidently on the first had never once been accountable for the second.
So we set the company up so that we could not get away with it either. We build and run our own products, Stayligent in hospitality and Auscura in the consulting room, with paying customers, availability commitments, and genuine regulatory exposure. The engineers who carry that pager are the same ones who show up to client work.
It means our advice has consequences for us, which changes what we are willing to say. We turn down work fairly regularly. Usually because the data is not ready and the client would rather hear that in month one than month nine.
Principles
Say what won’t work
The most valuable thing we can tell you is often that your use case isn’t ready. It costs us revenue and it’s why clients come back.
Ship, then say
We don’t publish a capability until we’ve delivered it.
Governance is engineering
Anything that only exists in a policy document will be bypassed by the first team under a deadline.
Small and senior
No pyramid. The architect who scoped your engagement is on the build.
Leave capability behind
Our engagements are designed to end. Your team pairs with ours from the first sprint.
Measure or don’t claim
Every engagement publishes its success metric before kickoff. If it can’t be measured, we say so.
Small teams. Hard problems. Real production.
We’re a small, senior team, and we intend to stay that way. If you want to write a strategy deck about AI, we’re the wrong company. If you want to be accountable for an agent that runs unsupervised against a system of record at 3am — and to build the evaluation harness, the rollback, and the governance that makes that reasonable — we should talk.
- You’ll work on both product and client engagements.
- You’ll be the senior person in the room and expected to act like it.
- You’ll ship to production, not to a pilot environment.
- You’ll say no to work that shouldn’t be done, with our support.